Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-insurance-with-roadside-assistance.storysurge.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPB)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://car-insurance-with-roadside-assistance.storysurge.net
  • Any mobile applications or services associated with our brand
  • Interactive features and services on these platforms, such as user accounts, forums, and chat functions
  • Communications initiated by us, including emails, phone calls, text messages (SMS), and social media interactions

Please be aware that this policy does not cover third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal information:

  • Account Creation and Management: When you sign up for an account on our platforms, we collect basic account information such as your name, email address, and contact details.
  • Transactions and Services: If you purchase our insurance products or utilize roadside assistance services, we’ll gather payment information, financial records (to the extent required by law), and vehicle details.
  • Communication: We may reach out to you via various channels for updates, newsletters, promotions, or to seek feedback on our services.

Personal Data Collection

We collect several types of personal data, including:

  • Account Details: This includes your username, password (hashed and salted), and profile information.
  • Payment Information: Credit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
  • Financial Records: We may store records related to insurance premiums, claims, and refunds, as required by law.
  • Purchase History: Details of your purchases, such as products or services acquired through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers (for SMS verification), and advertising IDs.
  • Location Data: Information about your geographical location when you interact with our apps or websites.
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to improve our services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about the insurance plans or products you express interest in or purchase.

We gather this data through various means: user input forms, account creation processes, online interactions, automated tracking technologies, and third-party partnerships.

Cookies

Cookies are small text files stored on your browser when you visit our websites. We use cookies for the following purposes:

  • Strictly Necessary: These ensure the basic functionality of our websites and apps. For example, they allow you to log in securely.
  • Preferences: Cookies store settings tailored to your preferences, such as language selection or display settings.
  • Analytics: We utilize analytics cookies to gather insights into user behavior, page performance, and website usage trends. These help us improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact your user experience on our sites.

Your Rights (Subject to Local Laws)

Depending on the jurisdiction in which you reside, you have specific rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You can ask us to correct any inaccurate or incomplete data we may have collected.
  • Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your data from our systems.
  • Restriction: You may limit or restrict the processing of your personal information in specific circumstances.
  • Portability: You are entitled to receive your personal data in a structured format and transfer it to another controller.
  • Objection: You have the right to object to the processing of your data for certain purposes, such as marketing or profiling.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions related to privacy, data protection, or this policy, please reach out to us via:

We appreciate your trust in handling your personal information. Your feedback on this policy is valuable to us as we strive to protect and respect your privacy.